Frequently Asked Questions

Please read our FAQ before sending us a message.

What does Fastbom do?
We specialize in manufacturing Rigid FR-4 PCB, Flexible PCB, Metal core PCB, RF/Microwave PCB as well as PCB assembly, mainly focus on the fabrication and assembly services of quick turn PCB prototype, small to middle volume PCB orders.
Which markets do you target for sales?
The printed circuit board we manufactured are mainly exported to foreign countries, currently more than 95% of our electronic board products are shipped to Europe. North America and other Asian countries..
What payment methods do you accept?
T/T, West Union,Money gram and L/C are accepted, for samples paypal. FOB, CIF, DDU and Ex-work are accepted.
Dose your PCB Assembly service include functional testing before shipment?
Yes, we shall do functional circuit testing if you provide us with the testing methods.
How can I get quotation quickly?
Please send the PCB file and components list (BOM file) to email: jenny@mokotechnology.com.cn The file will be checked and the quotation will be returned within 2 work days generally. Note: Gerber files, Eagle, PCB, CAD file are acceptable.
How to place an order ?
1. Send us the PO with request (Final project files confirmed) and we will confirm with PI. 2. The order will be entered into our order system on same day. 3. Deposit or full payment complete,then order confirmed by our accouting department. 4. The order will be proceed accordingly by our purchasing system. 5. Sample or photos offered for approval. 6.Balance payment complete,shipment arranged and tracking will be offered via email.
What's the normal procedure of order?
1. PCB board file with parts list details provided by customers. 2. PCB board file checked by PCB engineer. 3.PCB board & components sourcing 4.Components checked by our warehouse stuff. 5.PCB board with components assembled. 6. Electronic testing circuit board or PCBA. 7.Anti-static package, fast delivery.
How can I track my PCB or PCBA order?
With our PCB Board Order Helper (http://erp.fastbom.com/)you  will be able to easily learn how your order goes in time. We will update on time with clear photos and samples shipment if request. Clients can access the process details with their own account info.
What files are in need for the PCB Assembly services?
Besides the PCB files and Components list,we also need PNP(Pick and Place) and Components Position files for production.
How to make sure no mistake before mass production?
The production files will be checked by our engineering teams. Samples will be offered for approval before mass production.

Get in touch with us

Don’t be afraid to reach out. You + us = awesome! You can also contact our sales manager : jenny@mokotechnology.com Skype: jennyzhang0823

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